Free Shipping

Free continental U.S. shipping applies to most qualifying standard-size products and orders. Some products may have different shipping requirements because of their size, weight, destination, or supplier fulfillment arrangements.

Large structures, power products, oversized items, freight shipments, and other specialty products may require additional delivery arrangements. If special shipping charges or delivery requirements apply, the available options and costs will be shown at checkout or confirmed with you before fulfillment when necessary.

Free shipping does not generally apply to Alaska, Hawaii, U.S. territories, international destinations, remote-area surcharges, or certain oversized and freight items unless specifically stated on the product or at checkout.

Processing and Delivery

Orders are processed according to the requirements of the supplier providing the product. Products from different suppliers may ship separately and may arrive in separate packages or on different schedules.

Estimated delivery information is shown at checkout whenever available. Larger or specialty items may require freight delivery, delivery appointments, additional handling, or special access arrangements.

Tracking details are provided for each shipment. Delivery estimates may be affected by carrier delays, weather, holidays, or circumstances outside our control.

Questions About Shipping

We’re here to help. If you have questions about shipping, delivery requirements, or a specific product before ordering,

contact us at:

Backyard Social Haven is owned and operated by Capture The Light, LLC

Phone number: (307)218-5699

Email: support@backyardsocialhaven.com

Physical address: 30 N Gould St, STE R, Sheridan WY 82801, United States