Help Center

We’re here to help you make confident choices for your backyard, home, and outdoor lifestyle.

How can I contact Backyard Social Haven?

You can reach our support team at support@backyardsocialhaven.com or by phone at 1-(307) 218-5699. Our current support hours are Monday to Friday, 9 AM to 5 PM Central.

Can someone help me choose the right product?

Absolutely. If you’re deciding between products or need help understanding which option fits your needs, contact us and we’ll help you compare the choices.

Where can I find shipping information?

Our Shipping Policy explains the current shipping arrangements, processing information, and delivery details for orders.

Where can I find the return and refund policy?

Our Return and Refund Policy explains the current requirements and process for returns or refund questions.

What if I need help with an order?

Contact us with your order details and we’ll help you understand the next step.

Still need help?

Email support@backyardsocialhaven.com or call 1-(307) 218-5699 during our support hours. Live chat can be added here when that service is enabled.